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Decision Making, Learning and Knowledge Management

Across
A cognitive bias that causes managers to overestimate the extent to which the outcomes of an action are under their personal control (3 words)
Decisions that are novel and unstructured are called ______ decisions.
Decisions that are repetitive and routine are called ______ decisions.
_____ _______ (2 words) is the process through which managers improve organization members' capacity to understand and manage the organization and its environment so they can make better decisions.
The _______ model of decision making assumes that it is rational and straightforward.
______ cultures are those that are cautious and conservative and do not encourage risk taking.
The state of discomfort or anxiety a person feels when there is an inconsistency between his or her beliefs and actions (2 words)
Down
_______ ________ (2 words) is the limited capacity to process information.
Factors that systematically bias cognitive structures and affect organizational learning and decision making (2 words)
An organization that purposefully designs and constructs its structure, culture and strategy so as to enhance and maximize the potential for organizational learning (2 words)
When people engage in limited information searches to identify problems and alternative solutions, they are said to be engaged in _________ behaviour.
__________is organizational members' search for and experimentation with new kinds or forms of organizational activities and procedures.
The ______-______ model of decision making suggests that managers actually start with a solution (2 words)
__________ bias is a cognitive bias that deceives people into assuming that extreme instances of a phenomenon are more prevalent than they really are.
__________ cultures are those that value innovation and encourage and reward experimenting.