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Seater / Greeter

Across
You notice a guest is showing signs of intoxication or you believe a guest appears to be intoxicated. Who should you notify?
_______ are to get pumped up and excited for the shift.
Legendary Food, Legendary Service is our _________ _________.
When seating a guest, you should engage in friendly _______ all the way to the table.
At 10 feet, make eye contact and ____ at the guest.
Takes guest information when on a wait; gives accurate quote times; gives directions and communicates with guests; communicates with Call Ahead, LPC, and LAD.
Fall of the bone _____.
Takes, places, and completes all to-go orders while demonstrating legendary menu knowledge.
Hand cut _____.
Legendary _______ is never having to ask… It’s always there.
If there is a party of five, how many baskets of bread are taken to them?
Notifies the Board Coordinator when tables become available, work with SAs, communicate with LPC.
_______ your hands often especially after touching anything that could contaminate your hands.
______ in and ______ out are important to say when you enter and leave the kitchen?
Focusing on butt-to-butt seating and updating to help reduce the wait is important to _____ the 30 minute wait.
Down
Guest Right Of Way
Looks for open tables that can accommodate large parties while coordinating where the parties will be seated.
It is important to ______ when you are answering the phone because it relaxes the vocal cords and the voice comes across more friendly and accommodating.
________ seating allows guests to add their name to the wait list before they arrive at the store.
A Manager that works side-by-side the Expo validating the delivery of quality food and driving proper communication to both FOH and BOH employees.
_______ margaritas and ice cold beer.
Restroom checks should be performed every _____ minutes.
Follows steps of Legendary Service with Heart and provide legendary service to every guest that walks in the door.
Works with the Updater, decides where each party will be seated, and maintains great seating rotation.
You should get a ______ if a guest is not happy with their table?
Clear and clean tables with-in 30-45 seconds and work with the up-dater to execute quick table turns.
Follow Steps of service and prepare alcoholic beverages while serving responsibly and showing concern for cost and inventory.
Fresh Baked
A _______ is the most important part of the uniform?
Made from____ sides and dressings
At ____ feet, give a friendly greeting.
Howdy, Engage, Arrive, Respond, Thank You is the acronym for Service with ______.
Call aheads should check in _____ minutes before quoted time.