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chapter 12

Dillon Paton
Across
(communication)messages sent from lower levels of hierarchy to the upper levels
Communication that may concern just about any topic
Enlisting the aid of others to help solve a problem
What in the workplace might you find among other co workers?
High experience teaching low experience
Worker is given little or no information
CommunicationMessages between equals
Appropriate and inappropriate verbal and non verbal behavior
Worker has to deal with excessive work
Configuration of channels
All messages must go though central leader
Down
Something common in the workplace that you find in schools among kids
(communication) messages that are sanctioned by the organization itself
All members have same authority/influence
(communication) messages sent from higher to lower hierarchy
Messages that don't follow any of the formal lines of communication
A group of people working together to achieve goals
Each member may communicate with any other
Messages may be sent only to the person next to you
Refers to the process of sending and receiving verbal and nonverbal messages