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Unit Three - Communication

Nursing Assistant Training
Across
Documentation form to monitor ongoing nursing assistant observations of residents such as appetite or vital signs, these are also called flow charts or flow sheets.
A factual or measurable event such as a pulse rate or body sign.
Blue color to the lips due to decreased amount of oxygen in the blood.
Arms or legs.
Messages sent by methods other then spoken or written words, such as facial expressions and body movements.
The action of relaying pertinent information about a resident to the nursing team members, usually done at change of shift. This action ensures continuity of care.
A legal document that is a written record of medical care.
One who gets the message.
The exchange of information or messages by written or spoken word, signals or other methods.
Down
A change in the body or function of the body that the resident experiences and tells the nursing team.
Barrier to effective communication.
Statement made by the resident such as, "I have a headache".
Use of body and facial positions and movement to send a message, the person may or may not be aware of the message sent.
Care of a resident that continues without interruption. All caregivers using the same methods and approaches. This allows the needs of the resident to be met.
A written method or outline identifying a resident's unique needs and how health workers will assist them in meeting those needs.
Unexpected situation, which may cause harm to residents, employees or any other person.
One who gives a message.
Evidence of something abnormal occurring in the body which is observed by the nursing team through seeing, listening, touching, or smelling.