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The UCHealth Way

Across
Patients have a right to receive care in an environment in which caregivers respect this.
A conflict of interest (COI) occurs when an employee’s personal activities or relationships interfere with his/her objectivity in doing what is best for UCHealth. One common example of a COI is accepting _______.
Any allegation of _____, whether substantiated or not is state reportable.
Concepts in Service that uses the HART acronym when patients are dissatisfied.
A consequence for accessing patient's information without a business purpose (without TPO - Treatment, Payment, or Operations reason).
We are committed to always doing what is right on behalf of patients, their families and each other. Who must follow and adhere to UCHealth’s Code of Conduct? (3 words)
Computer security safeguards mandate that we never share user names and passwords or leave UCHealth computers logged in and unattended. These are examples of what kind of security safeguards?
Patients have a right to express spiritual beliefs and cultural practices as long as they do not harm or interfere with this.
The right of patients to receive care based on medical _______ rather than financial resources.
You can call this helpline to report any actual or suspected Code of Conduct violation, any suspected non-compliance issues, or if you observed any fraud, waste, or abuse.
Intentional deception that results in financial gain could include submitting false claims and could be considered _______.
Down
Your _______ in the medical record tells the story of the care you provided the patient.
You can locate the Code of Conduct, UCHealth policies and procedures and the Integrity Helpline information on The ______.
Each and every employee is ______ to protect protected health information (PHI) and consumers personal identifying information (PII) and maintain the security of our systems.
This is the tab you would choose that is found on the top menu bar of The Source to view regulations for Risk Management.
An event occurs that causes actual or potential harm, it is my duty to report this event utilizing _______.
The three button combination to lock our computers when we step away without logging off is: CTL + ALT + ______.
Unexpected, unplanned, or avoidable action can result in serious injury to a patient and may be reportable to the state.
Acronym to guide Service Recovery when anyone is dissatisfied with an interaction at UCHealth.
The acronym that describes data privacy and security provisions for safeguarding medical information. In addition to reducing health care fraud and abuse, this act requires the protection and confidential handling of protected health information.
At any time safety-sensitive positions and prospective employees are subject to this type of testing.