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Joint Commission #1 - All Staff

Across
Before hospice can begin care, patients must be notified verbally and in writing of these. (2 words)
How many hours of continuing education is required annually for clinical staff?
A process that allows the patient, or the patient's legal representative, full participation in decisions related to care, treatment and services. (2 words)
Our organization does this annually with staff and board members to set goals for the upcoming year.
All employees receive an evaluation __________ and it must be signed by the employee to be complete.
When are patients informed of their rights and responsibilities?
How many hours of continuing education is required annually for administrative staff?
What is the patient's right to have information about their health, social and financial status remain confidential?
Down
Anytime you have a fever or prescribed an antibiotic you must complete what report?(2 words)
We have an ______________preparedness plan telling us what to do in case of a fire, bomb threat, severe weather warning, active shooter, or other emergency.
A ________ ________ is an unexpected occurrence involving death or permanent serious physical or psychological injury, or the risk thereof, not related to the natural course of the patient's illness or underlying condition. (2 words)
Our guiding principles for the delivery of exceptional care to everyone who needs us where they live are our ____________.
Who can take a patient/family complaint?
___________Program covers risk areas related to fraud and abuse. You received training on this during orientation.
Our __________ is to provide world-class, compassionate care by engaging all individuals and their families to enhance living.